F.A.Q.

Frequently Asked Questions

Q: What sets you apart from your competitors?

A: You won’t find anyone else who cares more about their clients individually. We take care of each customer on a personal basis and make sure they’re taken care of. If you ever have questions about our products or services, we would be more than happy to provide you with answers.

Q: What is your return policy?

A: Before returning any products, you can obtain approval for your return by contacting us with your full name, the item to be returned, and the nature of the problem.

We accept returns of unopened products with proof of purchase up to 14 days after payment. The customer is responsible for all shipping costs incurred on returned orders. If you have any questions that you can’t find an answer to on our website, please feel free to ask through email at our address under Contact Us.

Q: I placed my order; what’s the easiest way to track its progress?

A: After you order, a confirmation email will be sent to your email address. It can take up to a business day for us to process it. Once your order is sent, a tracking number will be immediately emailed to you. We ship through UPS, FedEx, or the US Postal Service, and you can use their services to track your order through the shipping process. If you have any other questions about your order, you can always contact us through email and we can provide additional support.

Q: How fast do you ship? How fast is my order processed?

A: Our regular shipping can take anywhere between 7 to 14 business days, though the average shipping time is usually 5 to 7 business days. The moment your order is placed, our customer support team reviews the order and can usually process it the same day.

Q: Is shipping calculated automatically in the shopping cart?

A: ALL SHIPPING IS FREE AT MAKINGITMANLY!

Q: What are my payment choices?

A: We accept PayPal and Visa, MasterCard, American Express, Discover through PayPal. During the checkout process, you may choose any of our current payment options and continue to place your order. Your order will not be shipped until we receive payment.

Q: When will my credit card be charged?

A: Your credit card will be charged within 24 hours prior to shipment of your item(s).

Q: I received the wrong order/something is missing from my order. What do I do?

A: It doesn’t happen often! But if you believe you didn’t receive the right products, contact us within 72 hours and we can help you correct the problem or contact the shipper for more details. Please note that orders of multiple items can be shipped individually and arrive at different times. If we’ve made a mistake in shipping, we will pay to ship it back and we’ll do our best to correct the error.